Last Updated: June 1, 2026

This Privacy Policy (“Policy”) outlines how Bespaw, operated by Xiamen Jimei District Bespaw Trading Firm (“Company,” “we,” “us,” or “our”), collects, protects, uses, and discloses personal information obtained from users (“you” or “your”) visiting our website, www.bespaw.com (the “Site”), or utilizing our services.

This Policy applies strictly to this Site and any online platforms we operate that directly post or link to this statement. It does not govern third-party platforms that display alternative privacy notices.

1. INFORMATION WE COLLECT

We gather information through various channels to deliver a seamless shopping and trading experience.

Information You Provide Directly

We collect personal data that you voluntarily submit on our Site, which may include:

  • Contact & Identity Details: Your first and last name, email address, postal and billing addresses, and phone number.
  • Account & Business Data: Credentials used to create a personal or B2B wholesale account, and any business verification information you submit through our wholesale quote requests.
  • Communications: Any details or feedback you share when reaching out to our customer support or filling out inquiry forms.

Information Collected Automatically

To optimize site performance and security, we automatically log specific technical details regarding your visit, including:

  • Your device’s operating system and web browser type/language.
  • Specific pages or products viewed, duration of visits on individual pages, and precise access times.
  • Navigation paths, clickstreams, and other interactions or behavioral actions taken across our Site.

Cookies and Tracking Technologies

We utilize “cookies”—small data packages placed on your local storage device—to enrich your interactive experience. We employ both session cookies (which dissolve when your browser closes) and persistent cookies (which remain until manually cleared).

These tools allow us to tailor your experience to match your unique interests. For instance, our Site uses cookies to remember items added to your shopping cart. If a checkout sequence is interrupted, this mechanism tracks your abandoned cart to trigger helpful, timely automated reminders via email or SMS.

Information from Third Parties

We may occasionally obtain supplemental information about you from commercial partners, logistics networks, or public registries, which we integrate with the data collected natively through the Site.

2. USE OF PERSONAL INFORMATION

We process the collected data to manage operations, safeguard our platform, and elevate our overall brand experience. Specifically, your information is used to:

  • Operate, maintain, and continually upgrade our Site, specialized pet care equipment, and professional tools.
  • Deliver customer assistance, handle specialized technical inquiries, and address user feedback efficiently.
  • Fulfill commerce operations, including processing transactions, issuing invoices, verifying B2B trade applications, and dispatching physical orders.
  • Generate operational dispatches, such as purchase confirmations, tracking alerts, security notifications, administrative warnings, and policy updates.
  • Circulate promotional materials, exclusive brand offers, upcoming product launches, and relevant news regarding Bespaw and curated commercial partners.
  • Interlink or consolidate datasets to create a more customized user journey.
  • Monitor, detect, investigate, and prevent fraudulent, unauthorized, or flagrantly deceptive activities to safeguard our assets and community.

3. SHARING OF PERSONAL INFORMATION

We do not sell your personal data. We only disclose personal information under the following designated scenarios:

  • With Explicit Consent: We may share data for external marketing or collaborative purposes strictly if you give us permission to do so, subject to those third parties’ independent privacy frameworks.
  • Corporate Adjustments: We may transfer data during corporate restructurings, asset transfers, mergers, consolidations, or financing arrangements.
  • Service Providers: We share essential data with trusted vendors executing infrastructure tasks on our behalf, including hosting providers, payment gateways (e.g., Stripe, PayPal), automated marketing tools, and global shipping carriers.
  • Legal Compliance and Security: We reserve the right to share information to satisfy applicable laws, answer lawful governmental or regulatory demands, or actively protect the property, proprietary rights, and personal safety of Bespaw, our personnel, our clients, and the public.

4. YOUR RIGHTS AND CHOICES

We empower you to control how your personal data is utilized.

Marketing Opt-Outs

You can unsubscribe from promotional emails or SMS campaigns at any point by following the “opt-out” or “unsubscribe” directives embedded in our messages. Please note that even after choosing to opt out of marketing materials, you will continue to receive necessary transactional or account-related notifications (such as shipment tracking or billing updates).

Managing Cookies

Most modern internet browsers accept cookies by default. You can modify your local browser settings to block or delete cookies at your discretion. Note that choosing to reject cookies could impair specific features or the transactional fluidity of our online store.

Data Update Requests

If you wish to review, update, correct, or request the deletion of the personal data we hold, please forward a formal request to our dedicated support mailbox listed below.

5. CONTACT INFORMATION

We welcome all feedback, compliance inquiries, or questions regarding this Privacy Policy. Please feel free to reach out to our team using the corporate contact details below:

Company Name: Xiamen Jimei District Bespaw Trading Firm

Attn: Jon Su

Mailing Address: 2BC, No. 7, Hengshan Er Li, Jimei District, Xiamen, Fujian, 361000, China

Contact Email: bespaw.co@gmail.com

6. AMENDMENTS TO THIS POLICY

We reserve the right to revise this Privacy Policy periodically to reflect shifts in our data handling protocols or evolving global regulations. Whenever updates occur, we will adjust the “Last Updated” timestamp placed at the summit of this document. We encourage you to review this page regularly to stay informed.